At Inquiry Hub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website www.inquiryhub.in or interact with our services. By using our platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use Inquiry Hub, we may collect the following types of information:

a) Personal Information

When you sign up or use our services, we may collect:

  • Name
  • Email Address
  • Contact Number
  • Gender (optional)
  • Location
  • Device Details
  • Preferences and Interests
  • Images or reviews submitted by you
b) Usage Data

We also collect non-personal information about how you interact with our website:

  • IP address
  • Browser type
  • Operating system
  • Time and date of access
  • Pages viewed
  • Referring website URLs

2. How We Use Your Information

Your data helps us to:

  • Customize and improve your experience on our platform
  • Respond to your inquiries or service requests
  • Connect you with relevant vendors
  • Provide personalized wedding planning assistance
  • Send service updates, alerts, and promotional messages
  • Analyze user behavior for better platform optimization

We will never sell your personal data to third parties.

3. Communication & Marketing

We may use third-party tools and services to communicate with you via:

  • Email
  • SMS
  • WhatsApp
  • Push notifications

These communications include OTPs, service updates, marketing offers, or reminders based on your preferences and behavior.

4. Consent and Legal Basis

By registering or using our platform, you consent to the collection and use of your information as outlined in this Policy. We rely on user consent as the legal basis for processing data, and all actions are taken in compliance with applicable laws, including GDPR (where applicable).

5. Data Security

We implement physical, electronic, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. While we take data security seriously, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute protection.

6. Third-Party Links

Our platform may contain links to external websites or vendors. Inquiry Hub is not responsible for the privacy practices or content on third-party sites. Please review their privacy policies before sharing any information.

7. Password and Account Control

You are solely responsible for safeguarding your account login details. If you believe your password has been compromised, you must change it immediately. We are not liable for any unauthorized access resulting from user negligence.

8. Sharing of Information

We may share your information:

  • With vendors, if you submit an inquiry or request services from them
  • With third-party service providers who help us operate and analyze our platform
  • If required by law, court order, or regulatory authority
  • With your consent or at your direction

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze traffic. You may choose to disable cookies through your browser settings, though this may affect functionality.

10. Data Deletion & Control

You may request access, modification, or deletion of your data at any time by writing to us at info@inquiryhub.in. We will process deletion requests as per applicable laws and internal policies.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be reflected with a revised “Effective Date” above. Continued use of our services implies acceptance of the updated policy.

12. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, feel free to contact us:

Email: info@inquiryhub.in Website: inquiryhub.in